What’s New – November 2019
Happy November! It’s the time of the year where the our office break room is starting to be filled with all sorts of irresistible goodies! With the Thanksgiving holiday right around the corner, it’s always a great reminder to practice gratitude. What are we thankful...
Common “Pain Points” for Technology
As an OutSourced IT provider, it’s our responsibility to get to the bottom of our client’s technology-related “pain points.” Year after year, the frustrations of dealing with IT usually fall into a few common categories. Poor Response Time & Slow Resolution to...
Client Spotlight – Treasure State Eye Care
This month, we’re spotlighting a state-of-the-art eye clinic in Great Falls, Treasure State Eye Care. Led by Dr. Joseph Vincent, Dr. Justine Redlin, and Dr. Jordan Neiffer, their one-on-one approach to optometry makes Treasure State Eye Care Center staff the eye and...
Who We Are – Ethan Kessel
Our employee spotlight this month features Ethan Kessel! Ethan Kessel is our primary Help Desk Technician in our Helena location. If you’re a client, you’ve probably spoke with, or even had Ethan solve one of your computer issues. In addition to his Tier 1 service...
Who We Are – Kim Meismer
This October, we’re spotlighting our wonderful Accounting Assistant and ‘Room of Doom’ Manager, Kim Meismer! In Kim’s first year with ISM, she’s been a big strength to our company, and specifically, our accounting team. Originally hired as our Accounting Assistant,...
Client Service Spotlight – Non Profit Organizations
Every year, we like to highlight an industry that we’re particularly proud to help support - Non Profit Organizations! When working with new Non Profit Organizations (NPO), we’re often shocked to discover they’ve not been taking advantages of many discounts that may...
Buying A New Laptop? Here’s How To Secure It
October is National Cybersecurity Awareness Month (NCSAM), and this year’s theme of ‘Own IT. Secure. IT. Protect IT.’ aims to encourage personal accountability for security. Computer security is a broad and complex subject, but the truth is that criminals like...
What’s New – October 2019
It’s sure been a chilly start to this October! My hopes for a colorful autumn faded long ago... Not only is October National Breast Cancer Awareness Month, but also National Cybersecurity Awareness Month. The latter, which is in it’s 16th year as an annual initiative...
What’s New – September 2019
This year for our annual company retreat in August, the team took a shuttle out to Gates of the Mountains. We enjoyed a delicious dinner of Baron of Beef and Smoked Salmon, with all the fixin’s. After dinner, we loaded up and did the boat tour and cruised through the...