Who We Are – Garth Fleetwood

This month we spotlight one of our top tier Field Engineers, Mr. Garth Fleetwood! Garth has been with ISM for almost 5 years and we can’t say enough good things about him – he’s consistently one of our client’s favorite Engineers to work with. Garth was born and...

The Dark Web – ISM Will Keep You Out!

In 2019, identity theft, phishing scams and personal data loss will hit a new high. We saw that play out over 2018 and this will only continue to grow. Facebook, Google, Marriott, etc. data breaches have affected more than 1 billion people around the globe. On top of...

What’s New At ISM – January 2019

Happy New Year! For me, it never quite sinks in until the first time I write the new date year down. 1/2019 - wowza! Hope everyone has been enjoying the recent snow outside. A few big announcements to make with the new year. A VERY important announcement about Garth...

Client Services Spotlight – January 2019

This month, we want to talk about a service that lands outside our normal OutSourced IT offerings: VOIP Phone Systems! While our OutSourced clients represent a specific type and size of business, our VOIP Phone System clients can typically be any business with 3 or...

Client Spotlight – Our Clients

In this section, we normally spotlight one of our OutSourced IT clients and discuss how our services and solutions have added value to the client. Since we recently have a lot of new readers to our newsletter, I wanted to compliment the above article and discuss “who”...

What’s An OutSourced IT Provider in 2018?

We’re often guilty of throwing around industry-specific terms and acronyms. Who doesn’t want to learn another acronym, eh? That’s why we want to discuss the term “OutSourced IT” - after all, this is our main gig! We define our business as an “OutSourced IT” Provider....

What’s New – December 2018

The Holidays are here! Even harder to believe, 2019 is right around the corner. For our company, this is a busy month, as clients often want to get projects on the books before year end. However, the real challenge this month is not having each trip through our office...

Common Technology “Pain Points”

As an OutSourced IT provider, it’s our responsibility to get to the bottom of our client’s technology-related “pain points.” Year after year, the frustrations of dealing with IT usually fall into a few common categories. Poor Response Time & Slow Resolution to...

Who We Are – Barrett Meyer

Although you won’t detect an accent, Barrett Meyer was raised in Kirchweidch, Germany, until moving to the USA when he was 15 years old. After a couple of years in California, Barrett moved to Helena, where he has lived since. Barrett joined our team at ISM in...