How Should You Choose An MDM solution?

 

 

As we come to the end of 2017, the trends in technology continue to allow more and more mobility to our workforce. We saw more of this demand in 2017 than ever before and we expect to see this continue throughout 2018.

In today’s current business environment, you are missing out on productivity if your company’s employees aren’t fully utilizing their mobility capabilities.

When used correctly, mobility ultimately allows for maximized productivity, the goal of every business. This premise exists under a couple of conditions – (1) most importantly, that any business related data remains secure, and (2) that the mobile solution remains easy to configure, maintain, and manage – i.e. simplicity.

As opposed to, for example, a corporate-provided laptop, security and simplicity are much harder to enact on a mobile phone. This is more complex because the phone of today’s mobile worker plays a large part in both their personal and work-related life. This requires a solution that secures the business information that lives on personal and business-owned devices, without intruding on the users’ privacy.

When choosing a solution for your company’s Mobile Device Management, there are a few important features to look for.

  • Keeping business data protected and personal data private. Not only is it important to keep your business’s data separate and secure, but it’s also a priority to not intrude on your user’s personal data. These two sets of data must remain secure from each other – i.e., if you’re browsing a malicious website on your phone and contract a malware infection, this must not be able to compromise your business’s data. The solution we use creates “containers” for mobile apps, email, contacts, and calendars, which remain separate and encrypted (AES-256 encryption).
  • Flexible device management. In addition to corporate-owned devices, your MDM needs to be able to cover BYOD devices too (Bring Your Own Device). This not only includes both Android and iPhones, but also Windows based phones and other laptops, desktops, and tablets.
  • Remote setup and configuration capabilities. In order to properly manage remote devices, you need to be able to remotely manage them – often, mobile workers are out of the office for extended periods of time and admin’s won’t have the opportunity to physical access their mobile devices. Our solution allows us to install, remove, and manage apps on both corporate owned and BYOD devices.

We use an MDM solution from Sophos and VMWare Airwatch that has taken this technology to the next level. In order to provide maximum functionality and security, they have designed a mobile content management app for both iOS and Android devices that allow users to manage, distribute, and edit business documents, email, and web content.

This allows for all business data to be located into a secure, company-managed “container,” that can include email, Office and Adobe documents, cloud storage access, photos, and even web browser capabilities. Most importantly, all data in this container remains encrypted and protected by anti-phishing technology.

If your business is looking to acquire a Mobile Device Management solution in 2018, let us know and we’ll be happy to help you make a decision that maximizes your security and productivity.