More Businesses are Harnessing AI and Getting an Edge
Technology adoption is accelerating in the small business world, and the numbers show it’s not slowing down. A new report from the U.S. Chamber of Commerce reveals that more and more owners are turning to digital tools, AI, and automation to stay competitive.
The Numbers That Matter
- 58% of small businesses now use generative AI — an 18-point increase from last year.
- 83% say technology helps them compete.
- 80% believe AI will benefit their business in the future.
These results signal a major shift in how small businesses view technology: not as a burden, but as a growth driver.
The Boost Small Businesses Need
Your peers and competitors are already adopting AI and automation at scale. They’re using tools to automate routine tasks, analyze data, and enhance customer communication. Small businesses are leveraging tools once reserved for large enterprises. Waiting too long means falling behind in efficiency, customer satisfaction, and profitability.
ISM’s Advice
How can you start using AI to innovate?
Start by evaluating where AI or automation could add the most value in your business. Whether it’s streamlining customer interactions, reducing manual reporting, or improving decision-making. Tools like Microsoft Copilot make it easier than ever to start small and scale as you go. The key is to plan your adoption strategically, with data security and compliance at the center.
Start Innovating
AI adoption is a critical step to staying competitive.
👉 Schedule a free consultation with ISM to map out how your business can put AI and technology to work without adding risk.
Experience AI in Action; Locally!
All of this builds toward our Whiskey & Workflows live event:
📅 October 16, 2025
🕒 3:30 PM – 6:00 PM
📍 Missouri River Brewing Company – Montana
Join us for a live demonstration on how to build your own Copilot Agent to automate tasks in your business, plus other AI insights. Taste the whiskeys and learn about Copilot in person and RSVP here: https://www.infosysmt.com/upcoming-event-october-2025/
