Managed IT Services Helena, MT

Helena's trusted IT partner for over 30 years

Information Systems of Montana (ISM) provides proactive managed IT services to keep your business secure, productive, and focused on growth.

Is Your Helena Business Constantly Experiencing IT Issues?

Have you ever been in the middle of a critical task, and suddenly, your network goes down, an application freezes, or you can't access essential files? Technology is supposed to help your business, but too often, it feels like a constant source of stress and disruption. These small issues add up, costing you more than just a headache.

Are you:

  • Losing valuable time and money every moment your network goes down or losing productivity because your staff can't work efficiently?
  • Constantly worried about ransomware or a data breach that can put your clients' information and your reputation at potential risk?
  • Tired of waiting hours or days for your break/fix IT guy to call you back, all while your team can't use the tools they need for work?

If you answered yes to any of these questions, then it’s time to reevaluate your current setup.

Schedule An IT Assessment Now

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Information Systems Of Montana: Your Proactive IT Partner

Stop reacting to technology problems and start preventing them. Relying on the old break/fix model drains time and money, and puts your critical business systems at risk. Managed IT services from ISM change the approach from reactive to proactive. It's like having your own in-house IT department working 24/7 to prevent problems before they happen.

Our team gets to know your business, goals, and challenges. We then provide the guidance and support you need to transform your frustrating technology into a powerful asset that fuels your growth.

Our Comprehensive Managed IT Services

We believe in providing complete, end-to-end IT management so you can focus on what you do best. Our all-inclusive managed services strategy is designed to cover every aspect of your business technology, ensuring your systems are always secure, reliable, and optimized for peak performance. Our services include:

Managed IT Services

We provide 24/7 monitoring, preventative maintenance, and IT support to keep your systems running flawlessly, guaranteeing maximum uptime and efficiency for your entire team.

VoIP Services

Upgrade to a reliable, modern business phone system that simplifies communication, reduces costs, and provides advanced features like auto-attendants and mobile integration for your Helena office.

Backup & Data Recovery

We ensure continuous data security through automated backups and rapid disaster recovery planning, guaranteeing business continuity even after a major event.

Cloud Computing

From simple storage solutions to complete cloud migration and management, we provide secure cloud services that adapt to your growth.

What You Gain With ISM As Your Managed Services Partner

When you partner with ISM, you're not just buying a service; you're investing in a better way to work. We handle the technology so you can get back to business. Imagine a workday free from IT headaches, where your systems just work and your team has everything they need to succeed. We can do that for you every single day and help you:

Maximize productivity

Eliminate costly IT distractions and empower your team to focus on their core work.

Gain peace of mind

Sleep better at night knowing your critical business data is secure and your systems are monitored 24/7 by a dedicated team of experts.

Achieve budget stability

Swap unpredictable, expensive repair bills for a single, flat monthly fee that's easy to budget for.

Get a local, strategic advantage

With over 30 years of experience working with Helena businesses, we provide the strategic consulting guidance you need to stay ahead of the curve and use technology to outpace your competition.

Helena's Trusted IT Partner Since 1995

Read what businesses across Helena, MT, have to say about our exceptional managed IT services and dedicated team of experts.

ISM is always available to us when we need them. We can email them at any time and get a response back in no time at all. They schedule time to help as quickly as possible and they put in extra effort to always ensure our issues are resolved even if it means bringing in another staff member for assistance. There is no problem too big or small for them.

A picture of Emily Emily Executive Director
Regional Non-Profit

I believe every company needs active monitoring. A smaller subsidiary company of ours was not using option and they suffered a devastating virus attack. Again, this is peace of mind for me knowing I don’t need to worry about this. I can concentrate on our business and leave the IT issues to someone whom I completely trust.

A picture of Colleen Colleen Union Business Manager

ISM’s service has been great! I’m very glad we have moved to the new and improved program and pay the extra money. It really has eased all our minds knowing that your engineers and your team are watching what is going on. I love the quick response too, and the team is great about showing me things, so I feel like I’m still learning and growing, but I don’t feel the pressure of making sure I MUST do it!

A picture of Julie Julie IT Manager
Credit Collection Agency

Helpful Resources For Your Business

Read about the latest technology trends and security best practices with these helpful articles from our team of experts.

Watch Out for Phishing Emails, Check Links Before Clicking

October 21, 2025

The email looks legit. It uses your company’s logo, addresses you by name, and urges you to act fast. “Reset your password now” … “Confirm your payment details” … “Click here to avoid account suspension.” But if you look closer...

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Back Up Important Files To The Cloud Or An External Drive

October 21, 2025

Imagine this scenario: You’re about to deliver a big presentation, but when you open your laptop, the files are gone. Maybe the device crashed, maybe it was stolen, or maybe ransomware locked everything. Without a backup, years of work can...

Read More

Why Law Firms Are Ditching Legacy Phones for VoIP: Smarter Communication for Modern Legal Teams

September 25, 2025

In the legal profession, communication is more than a convenience—it’s the foundation of your business. Whether you're coordinating with clients...

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Frequently Asked Questions

How much do managed IT services cost?

The cost of our managed IT services depends on your company's specific needs, including the number of users, the complexity of your IT network, and your security requirements. While it may seem like a larger upfront investment than break/fix support, it prevents far more expensive downtime and security breaches in the long run — and our clients know the long-term savings and peace of mind are worth it.

What happens if we have an IT emergency?

Our commitment to you includes a guaranteed one-hour response time, but our average response is just 9–12 minutes. When you have a critical issue, you can be confident that a local expert from our team will be there to provide immediate assistance and solve the problem efficiently.

What types of businesses do you support in the Helena area?

We have extensive experience supporting a wide range of industries critical to the Helena economy, including healthcare clinics, legal firms, government contractors, accounting firms, and other professional services.

Is it difficult to switch IT providers?

We understand that the thought of changing IT providers can be daunting, which is why we make switching IT providers easy. We handle the end-to-end process for you and coordinate with your previous provider, document your entire network, and get your systems under our proactive management without disrupting your operations.

Ready To End Your IT Frustrations For Good?

Stop letting technology be a source of stress and start making it your greatest asset. Talk to our team, and we can show you exactly how a partnership with ISM can benefit your business.